Frequently Asked Questions

 Austin Rental Boats is located at 5019 N Capital of Texas Hwy Austin, TX 78746. We are currently offering a boat rental service on Lake Austin.

 Yes of course! You just cannot actually cook on the boat so be sure to wrap it in aluminum foil to keep it hot. As for drinks, all is welcome except no Glass containers or Styrofoam cups/coolers. 

No, we are not accepting any animals on boat at this time.

• If you cancel more than 24 hours prior to your scheduled activity, you'll receive a refund of 80% of the fee you paid. However, there will be a 20% cancellation fee.
• If you cancel less than 24 hours before your rental or activity, there will be no refund. However, you'll receive a non-refundable credit voucher that you can use at a later date depending on availability.
• If you don't show up at the time of your rental or activity, you'll be charged a cancellation fee of 100% of the total rental cost. There will be no credit voucher.
• If you choose to end your activity before the assigned time is up, there will be no refund issued.
• If you are late in returning the rental unit, you'll be charged a late fee of $30 every 15 minutes.
• If you are removed from the activity due to not following the rules, there will be no refund for early termination of activities.

Payment: We require full payment at time of reservation so be prepared with a credit card. Your card will be charged when you click “Accept” on the confirmation page – we do not “hold” spots. We accept Visa and Master Card.Prices are subject to change, so confirm the rates at time of reservation.

Weather: If we have to cancel your activity due to weather, we'll either reschedule your activity or issue you an activity credit voucher.
 

 Yes, our Premium Jet Skis  are equipped with Bluetooth connections (Basic Jet skis do not have this feature). 

Our Malibu 23' LSV has both Aux and Bluetooth connections as well!

 Nope! This is all included in the rental price. 

Unfortunately all of our boats are Captained by one of our experienced and trained Captains. 

**Weather:** Full Refund for INCLEMENT weather determined by ARB/Driver. – If the rental has started and weather and/or rain moves in, its at the drivers sole discretion to cancel the booking or wait out the weather until it passes. If rain lasts more than 30min during a booking then the booking can be canceled by the client or driver. Any cancellation due to weather after the booking has started will receive a prorated refund from the time they left the dock to the time they are returned to the dock, NOT when it starts raining. – **Damages** Any Damages to the boat caused by you or your guests will result in a charge for damages that can go up to $500 to the card on file. These are ANY damages to the boat through an action of **you or one of your guests** regardless of the captains instructions. If damages occur, $500 will be charged to the card. Any amount of damages less than $500 will be refunded to the card on file once damages have been assessed.